London letting agency
For Letting Agents

The Maintenance Contractor London Letting Agents Rely On

One trusted contractor for every managed property — fast void turnarounds, compliance certificates for your files, photo-documented works and fixed quotes you can forward to landlords without a second thought.

Why Agents Use One Trusted Contractor

Managing a portfolio means managing trades — and that is where evenings disappear. Consolidating maintenance and compliance with one accountable contractor gives you back the time and the paper trail.

Fast Void Turnarounds

Every empty day is rent your landlord loses and a relationship you have to manage. We treat the void as a fixed-deadline programme — redecoration, making good, repairs and compliance checks in a single mobilisation — so the property is re-let faster.

Compliance Certs for Your Files

Fire door reports, alarm certification, EICR remedials and FRA action-plan sign-offs all come back in a clean, dated pack ready to drop into the tenancy file. When a council or insurer asks, the evidence is already there.

Single Point of Contact

One number, one project manager, one team across every instruction. No chasing five trades for one property — we coordinate the lot and report back to you.

Photo-Documented Works

Every job is photographed before and after, against each line item. It is what you send the landlord to authorise spend, and what protects you if a deposit or works dispute arises later.

Landlord-Friendly Fixed Quotes

Itemised, fixed quotations you can forward to a landlord without embarrassment — no vague day-rates, no surprise final accounts. Variations are priced and agreed in writing before we proceed.

Compliance Specialists

Fire safety, HMO licensing, fire doors, interlinked alarms and emergency lighting are not a sideline for us — they are core work. The remedials your inspections flag get closed and certificated.

Our Response Promise

Response Times You Can Quote to Tenants

You cannot manage a tenant’s expectations if you cannot predict your contractor. We confirm a target response on every instruction so the message you send back is accurate the first time.

Discuss an SLA
Same day
Instruction acknowledged
48 hrs
Non-urgent works attended
24/7
Emergency leak response

Compliance Guides for Agents

Letting Agent FAQs

Do you work directly with landlords or only through us?

However you prefer. Most agents keep us as their nominated contractor and we report and invoice through the agency, with all landlord communication routed via you. Where a landlord wants direct contact we follow your instruction. Your relationship with the client stays yours.

How fast can you respond to an instruction?

We aim to acknowledge new instructions the same working day and attend non-urgent works within 48 hours, with emergencies — active leaks, no heating, security — attended faster. We confirm a target response on each instruction so you can set tenant and landlord expectations accurately.

Will I get documentation I can put straight into the file?

Yes. Every job is returned with dated before-and-after photographs against each line item, plus the relevant certification — fire door reports, alarm certificates, electrical certificates to BS 7671 and annotated FRA sign-offs. It is formatted to drop straight into your tenancy or licensing file.

Are your quotes fixed so I can forward them to landlords?

Every quote is fixed and itemised line by line after a survey, so you can forward it to a landlord for authorisation without caveats. Any variation that arises is priced and agreed in writing before we proceed — there are no surprise final accounts to explain.

Do you cover all the areas we manage?

We cover all 33 London boroughs, so a single contractor relationship serves your whole managed portfolio rather than a patchwork of local trades. One number, one team, wherever the property sits.

We cover all 33 London boroughs — see areas we cover

One Contractor for Your Whole Portfolio

Set up a contractor account and give your team one reliable number for maintenance, compliance and void turnarounds across London.

Call 020 3962 0455Free Assessment